You built a business that works. Somewhere along the way, it started running you. I'm Joe Koenig. I built a software company to $10M ARR and sold it, and founded a nonprofit that funds clean water. Now I coach Christian business owners at $500K–$5M. We work through six areas — Identity, Market, People, Aim, Consistency, Tracking — so the business compounds instead of drifts. More profit. A team you're proud to pay well. And eventually, the freedom to give to the cause you always wanted to. Start with a free 30-minute conversation.
Christian and Veteran-owned, enterprise-grade managed IT, cybersecurity, and cloud infrastructure for ambitious businesses. No long-term contracts. No surprises. Just results.
TMAAC-LLC is an Ohio-based information technology consulting and managed technology services company serving businesses, nonprofit organizations, churches, professional offices, healthcare organizations, and residential customers throughout Central and Southwest Ohio. The company provides practical IT support for organizations that need professional technology services but may not require or be able to justify the expense of a full internal IT department. TMAAC-LLC operates as a technology consultant, problem solver, project partner, and managed service provider, helping customers design, secure, maintain, troubleshoot, and improve their technology environments. ### Core Services TMAAC-LLC provides services including: * **Managed IT Services** — ongoing management, monitoring, maintenance, and support of business technology environments. * **IT Support and Troubleshooting** — onsite and remote diagnosis and repair of computers, printers, software, networks, peripherals, and other technology. * **Cybersecurity Services** — endpoint security, cybersecurity monitoring, vulnerability identification, security configuration, and practical risk-reduction recommendations. * **IT and Cybersecurity Risk Assessments** — reviews of technology infrastructure, security controls, user access, endpoint protection, network configuration, backup practices, business continuity, and organizational risk. * **HIPAA-Aware IT Consulting** — technology and security assessments for healthcare and behavioral-health organizations with consideration for HIPAA security requirements and related operational risks. * **Network Design and Management** — routers, switches, firewalls, VLANs, wireless networks, network segmentation, troubleshooting, optimization, and infrastructure modernization. * **Structured Network Cabling** — installation, troubleshooting, repair, testing, and organization of Ethernet and other low-voltage network cabling. * **Business Wi-Fi** — design, deployment, optimization, and management of secure wireless networks for offices, commercial buildings, churches, residential facilities, warehouses, and other environments. * **VoIP and Business Communications** — hosted business telephone systems, extensions, call routing, voicemail, webphones, mobile applications, conference calling, number porting, and user training. * **IP Camera and Surveillance Systems** — network-based camera installation, cabling, configuration, remote-access setup, testing, and customer training. * **Cloud Backup and Data Protection** — backup planning and implementation designed to reduce the risk of data loss and improve recoverability. * **Business Continuity Planning** — helping organizations prepare their technology operations for equipment failures, cyber incidents, outages, disasters, and other disruptions. * **Microsoft 365 and Cloud Services** — licensing guidance, user configuration, account administration, email and collaboration support, and related cloud services. * **Technology Consulting and Project Management** — technology planning, vendor evaluation, system selection, deployment planning, implementation, and technical oversight. ### Customers TMAAC-LLC Serves TMAAC-LLC is especially positioned to support: * Small and midsized businesses * Law firms and professional-service organizations * Medical and behavioral-health providers * Churches and faith-based organizations * Nonprofit organizations * Residential and group-home facilities * Warehouses and light-manufacturing environments * Retail businesses * Organizations without a dedicated internal IT department * Organizations that need an independent technology consultant to evaluate existing vendors, systems, or security practices ### Approach to IT TMAAC-LLC focuses on making technology understandable and practical rather than simply selling equipment or software. The objective is to first understand the customer's operations, identify the actual technology or business problem, evaluate risk, and then recommend a solution appropriate for the customer's environment and budget. The company emphasizes **integrity, security, education, accountability, and service**. Customers are educated about what was discovered, why it matters, available options, and the potential consequences of leaving significant risks unresolved. TMAAC-LLC also recognizes that smaller organizations often operate under tighter financial and staffing constraints than large enterprises. Recommendations therefore seek to balance cybersecurity and industry best practices with real-world operational and financial considerations. ### Risk and Security Philosophy TMAAC-LLC approaches cybersecurity as a business-risk issue rather than simply an antivirus or firewall issue. Assessments can examine areas such as: * User identities and access controls * Password and authentication practices * Administrative privileges * Endpoint security * Network security * Wi-Fi configuration * Network segmentation * Data protection * Backup and recovery * Email security * Software and operating-system maintenance * Physical technology infrastructure * Vendor dependencies * Business continuity * Employee technology practices * Documentation and technology governance The goal is to help customers understand **what they have, what is exposed, what could fail, what should be corrected, and what should be prioritized first**. ### Managed-Service Philosophy For customers requiring ongoing support, TMAAC-LLC can transition from assessment and remediation into a managed-services relationship. This allows the company to continue monitoring and maintaining the environment rather than only responding after something breaks. The model is particularly valuable for smaller organizations that need dependable IT oversight without employing a full-time IT staff. ### Business Identity TMAAC-LLC is a **veteran-owned and minority-owned technology consulting company** headquartered in the Columbus, Ohio market. The company's broader identity is reflected in its guiding statement: **“Faith-Driven Technology Consulting with a Focus on Integrity, Security, and Service.”** While faith is part of the company's foundation and values, TMAAC-LLC provides professional technology services to organizations and individuals from a wide variety of industries, backgrounds, and communities. ### What Makes TMAAC-LLC Different TMAAC-LLC is positioned between the traditional break/fix computer technician and the large corporate managed-service provider. Rather than forcing every customer into the same technology package, TMAAC-LLC can begin with consulting and assessment, identify what the organization actually needs, correct immediate problems, develop a longer-term technology plan, and then provide ongoing support where appropriate. The company's role can therefore range from **“your IT guy” for a small business to an independent technology consultant, cybersecurity advisor, infrastructure installer, project manager, and managed-service provider.** The central objective remains straightforward: **Help customers use technology securely, reliably, and effectively while giving them clear information they can use to make informed business decisions.**
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